Customer Testimonials near Canon City CO

I'm very pleased with your staff

Chris Snyder was very helpful and I had an excellent experience with him. Through the whole process of buying a Vehicle. I would highly recommend buying a car here.

They are super friendly I would recommend everyone to go!

Worked with Brandon and Jon who treated us with respect which made for a pleasant experience.

Good service clean facility timely

We have purchased several vehicles from Faricy Ford and have always been very happy with the experience. This purchase was no different from the previous purchases as they are always upfront with all costs, options and final price. Chris Snyder is a pleasure to work with.

Exceptional from start to finish. Thanks to John, Paul, and Hannah! Absolute rock stars.

Johnny was great, and the experience was better than expected. We bought a car sight unseen and everything they mentioned put in pictures/video was spot on accurate about the car. Delivered to our door (3 hours away) and even drove our trade back. Next time we buy a Ford, Johnny and the team at Faricy Ford will be our first call!

I was at Ft Carson for a family event and found the rear axle of my F-150 had broken a bolt which had a recall and the parts were on order at my dealership in Oklahoma to get it done when I returned from my trip. Not able to drive my truck that far, I had to get it fixed in Colorado. I called around to several dealerships along the I-25 area and could not get an appointment soon enough for my trip home. I reached out to Faricy Ford and spoke with John in the Service Department and he ... Read More

Full review text opened.

Google - Jul 23, 2026

I was at Ft Carson for a family event and found the rear axle of my F-150 had broken a bolt which had a recall and the parts were on order at my dealership in Oklahoma to get it done when I returned from my trip. Not able to drive my truck that far, I had to get it fixed in Colorado. I called around to several dealerships along the I-25 area and could not get an appointment soon enough for my trip home. I reached out to Faricy Ford and spoke with John in the Service Department and he came through for me like no other! He sorted out the issue I had, got ahold of the parts team to make sure they had all the parts, worked on the schedule and was able to get me in the following morning and repaired it as soon as they had techs available to work on it. He updated me as the morning went along and was willing to take me anywhere in town I wanted to go to and wait. I opted to hang around the dealership and everyone was exceptionally friendly and cautious. While the job was going on, they noticed I had an issue with my trailer connection on the bumper. He asked me about it and I told him the problem and he took the time to check it out and was able to get it fixed before the axle was completed. This was outstanding service all the way around! I am very appreciative of the entire team and even though I live in Oklahoma, I will make it a point to schedule all of my service needs around my trips to Colorado so I can use this awesome team in little Cannon City, CO! Thank you for everything, Marshall Grose Choctaw, Oklahoma

Thank you for the jobs you have done . It's nice to have people we can count on. Lawrence A. Mcclain.

Hannah is an amazing person. She’s very professional, knows her job well, communicates details of the work to be done.

John at service was great, took care of me and explained everything well.

Always great service and great communication!

Excellent service.

Great dealership, John in service is a pleasure to work with.

Was traveling thru Cañon City area for vacation. My Expedition was shifting funny in mountains and I was concerned it was low on transmission fluid. I left a message on Thursday after business hours. On a Friday morning I called to see if they could look at it. The first person I spoke with said they were booked until Tuesday. Hannah called me back and said to bring it in and she would find a way to look at it for me since I was traveling. I can’t tell you how thankful I was they got it in ... Read More

Full review text opened.

Google - Jul 18, 2026

Was traveling thru Cañon City area for vacation. My Expedition was shifting funny in mountains and I was concerned it was low on transmission fluid. I left a message on Thursday after business hours. On a Friday morning I called to see if they could look at it. The first person I spoke with said they were booked until Tuesday. Hannah called me back and said to bring it in and she would find a way to look at it for me since I was traveling. I can’t tell you how thankful I was they got it in to look at it. I had to drive one hour to get there, but they still got it in right away. They even took me into the shop area to go over what they found. Less than 3 hours later I was back on the road. Thank you Hannah!!!

They did a good job at replacing the screen and they gave me a ride home. They did not call me when my car was finished and did not follow through with the promised delivery of my car to my house. The technician left his gloves in my car.

Was receiving a message on the dash telling us that there was a problem with the rear seatbelt module on our 2025 Ford F-150 with 3,000 miles. The message stated immediate attention was needed in fixing the problem. Pueblo Ford attempted to fix it the first time, but the message returned the following day. We then took it to Faricy in Canon City where they checked the codes and found that the driver’s side front seat module needed to be replaced. Ordered the part and it was ready to go in a few hours. The rear seat indicators are still not ... Read More

Full review text opened.

Google - Jul 18, 2026

Was receiving a message on the dash telling us that there was a problem with the rear seatbelt module on our 2025 Ford F-150 with 3,000 miles. The message stated immediate attention was needed in fixing the problem. Pueblo Ford attempted to fix it the first time, but the message returned the following day. We then took it to Faricy in Canon City where they checked the codes and found that the driver’s side front seat module needed to be replaced. Ordered the part and it was ready to go in a few hours. The rear seat indicators are still not working properly as you can sit on the rear seat and the dash doesn’t recognize anyone on the seat until they put their seatbelt on and then it turns green. Once you disconnect the belt it turns red on the dash and will stay red if you move to another seat that won’t recognize your new position until you buckle your seatbelt then that spot will turn green but the original seat will remain red and think that someone needs to buckle their seatbelt. This process will repeat itself until all three seats are red. If you open the door, the lights all reset. So that problem still exists but so far there has been no new warnings on the dash saying anything needs immediate attention. So that’s good.

Very comprehensive service to include all recalls. Thanks!

They fixed out truck fast! Thanks guys

Very quick service

Faricy Ford in Canon City is the best car dealer in Canon City and it’s not even close. Mark Bunch Canon City

Very friendly and efficient. Could ask for better service.

John was fantastic today, I appreciated his time and explanations of the assessment of my vehicle.

It was a hot, gross day in Cañon City, and Johnny had the patience to answer my many questions and prepare about 10 vehicles for test drives. He, Ben, and the finance department made buying our new truck super easy.

Hannah is amazing. Kept me updated on my cars progress. Everything was exactlt as promised. Glad chose Faricy to do the job. Alpine is not to be trusted.

The work I went in for was done very well. But… I left with an engine check lite for low battery voltage that was not diagnosed before I went in to the shop. Curious!!!????

Cody and John were amazing service advisors and just amazing people. Work was completed in a timely fashion and with care and compassion. Will be using them for all my services.

Always does an exceptional job !!

Great Dealership and Service Department

Got me in to my appointment very quickly. I was a bit disappointed that even after they looked at my trucks diagnosis on the computer several weeks ago, then made the appointment, I was told that they found the bad part and it wasn't available until tomorrow....No worries, now they can do the warranty recall software update too. I wanted to add to my review. I picked up my truck today, the dealership and everyone I encountered were the best. Very professional. The jobs were done very well and I was treated very respectful. Faricy Ford has gained ... Read More

Full review text opened.

Google - Jul 6, 2026

Got me in to my appointment very quickly. I was a bit disappointed that even after they looked at my trucks diagnosis on the computer several weeks ago, then made the appointment, I was told that they found the bad part and it wasn't available until tomorrow....No worries, now they can do the warranty recall software update too. I wanted to add to my review. I picked up my truck today, the dealership and everyone I encountered were the best. Very professional. The jobs were done very well and I was treated very respectful. Faricy Ford has gained a customer for life. Thank you for all that work there.

I had a self-inflicted, urgent issue with my Raptor. Hannah M got me right in and then over delivered on her completion commitment. Faricy Boys my exceeded expectation!

I hate having to go to a dealer for repairs, but the team at Faricy is top notch. Great at communication and very accommodating. I wish the dealers in my city were as good as the team at Faricy.

Always professional and make you feel welcome.

We were taken care . A little mis communication but our problem was solved and returned 4 a follow up

These guys are top-notch from John, the salesman, to the GM, who treated me very well . I walked away with exactly what I wanted. I wasn’t pressured like you are in the big cities at other dealerships . The professionalism and respect I received speaks volumes.

5 Stars minimum. Good people. Highly recommended. Ask for Johnny G, he is great to work with!

They have a great service department.

Johnny at Faricy Ford was great with our trade in. Thank you

I was surprised that they had a valet service, very much appreciated for retired people. Very convenient and appreciated

Good job changing the oil.

Faricy Ford wad great - they got me in quickly and recommended a service for me since they knew I was going on trip pulling a trailer! My service rep (John) was awesome!

Amazing customer service!

Outstanding service from the minute you walk through the door . You are greeted and communicated with during the process.

I have been happy with all aspects of Faricy Ford in Canon City, CO

Great service, fast and friendly. Best ford dealer in Colorado.

Buying our Honda Pilot was relatively easy. Our sales agent, Chris, was friendly, took plenty of time to answer our questions and give us information that helped us make our decision. We had a good experience and recommend Faricy in Canon City.

Faricy Ford has great service. It was a joy to buy a new truck from them. They did everything right!

Everyone is so friendly and do an excellent job.

Love Faircy Ford everyone is professional and nice ! The sales team know and understand the product they sell really well! They are friendly and kind! Keep up the good work

Very professional!

Gave the service department 2 times for work (warranty and recalls). Will not again. Would not recommend. Update: Service department did fix my truck after issue. Was fixed and results are okay after this google review.

Great job by Johnny Gutierrez. I am glad he was the first sales person in the door.

Very pleasant experience

We were traveling and needed a window replaced. They were super quick to get us in and out, and on our way. Both John and Paul were great!

Service went well for new rear brakes. Two items of disappointment. (1) Couldn’t look at an oil leak because it’s a different department. Told to make another appointment as if I have time to do the whole loop again. (2) Went to pay a substantial sum and told 3% credit card charge on top. Only had my credit card as had ridden m bike to pick it up. 3% a good chunk of change on top of the repair cost. Seems for higher cost repair, would absorb. Given a repair price, but a higher payment price at the point of pickup. Would ... Read More

Full review text opened.

Google - Jun 5, 2026

Service went well for new rear brakes. Two items of disappointment. (1) Couldn’t look at an oil leak because it’s a different department. Told to make another appointment as if I have time to do the whole loop again. (2) Went to pay a substantial sum and told 3% credit card charge on top. Only had my credit card as had ridden m bike to pick it up. 3% a good chunk of change on top of the repair cost. Seems for higher cost repair, would absorb. Given a repair price, but a higher payment price at the point of pickup. Would like to see Faricy Ford more customer focused verses internal process focused on their way, their results.

From the first call through the diagnostic process and final repair, Hanna was absolutely awesome

Very impressed how easy it was to buy a vehicle from this dealership. All the staff were very helpful, professional, and customer service oriented. Thanks so much Faricy Ford, Canon City.

I’m only giving three stars, because the mechanics do a great job. The customer service I’ve received from the service department has been anything BUT great. They refuse to return calls, they refuse to call with updates on my vehicle, when I go into the service office, pretty much EVERYONE ignores me. When they finally DO acknowledge me, the two guys mansplain to me like I’m just a dumb woman. When the spoke to my husband, who had gone in with me to pick up my vehicle, the tone completely changed. This last time I had my ... Read More

Full review text opened.

Google - Jun 3, 2026

I’m only giving three stars, because the mechanics do a great job. The customer service I’ve received from the service department has been anything BUT great. They refuse to return calls, they refuse to call with updates on my vehicle, when I go into the service office, pretty much EVERYONE ignores me. When they finally DO acknowledge me, the two guys mansplain to me like I’m just a dumb woman. When the spoke to my husband, who had gone in with me to pick up my vehicle, the tone completely changed. This last time I had my vehicle in, they told me the wheels had become out of balance because of mud buildup. (I live in the mountains, on 13 miles of dirt roads) They cleaned the wheels off, but didn’t even bother to wash the rest of the vehicle. Every other dealership I’ve ever had a car through, has washed my vehicle when I take it in for ANY type of service. I’ve taken my Bronco to Faricy twice, and they just don’t wash it. It may be convenient to take it into Cañon, but I think I’ll find a different dealership to service my vehicle from now on.

Johnny G, was great to work with. We searched for this particular vehicle for a while and found it out of town. He made the buying process easy and stress free. We would recommend anyone to go see Johnny and buy their next vehicle.

Excellent communication and they helped getting it done quickly as I’m from out of state. Been dealing with Faricy Ford for about 15 years. Always satisfied with their service department!

Amazing service and got my car fixed fast. The serpentine belt on my car broke at 10 o’clock at night. I had a Tow Truck drop off my car at Faricy Ford and my experience was phenomenal. They called me with updates regarding my car and the pricing was reasonable as well. I would take my car here any day over the Ford in Pueblo.

Went in for a oil change got me in right away and were very friendly. I will be back for future scheduled maintenance .

Good customer service and competitive pricing.

Got me right in ti diagnose my problem

John M was even kind enough to vacuum off my floor mats!

Everyone was polite and efficient. The work was done in a timely manner. However I had asked them to set the oil gage back to 100% and they did not. I did figure it out myself when I got home.

I have enjoyed everything about Faricy Ford from the ease of purchasing my vehicle and my service experiences. It has been almost 3 years and the staff have been friendly and professional.

Excellent customer service! Chris my salesman was extremely helpful with providing a video walkaround.

As always, excellent service.

They were fast and so nice .

Bought my car from me. Zero hassle, smooth transaction. Very friendly staff. Highly recommend 👌

The staff was professional, courteous and supportive after my car broke down and needed extensive repair.

The Sales Team is great we have purchased 2 vehicles and love both.

I had an exhaust system failure and the service writer at Faricy Said to come on in, we would figure out something. Even if it is a temporary fix to get me home. They found time to do it, they got the right parts, and they took care of me on a moment's notice. This is the second time that Faricy service or parts has saved me from a long walk! They really go the extra mile for customer service and I won't soon forget it.